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Unilever’s Hygiene Behavior Change Coalition (HBCC)

Our Impact

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Providers completed all 12 modules between 2020–2021
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Healthcare providers enrolled in the COVID-19 Case Management course
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Providers enrolled in the Vaccine Information Course, with 2,369 completions

Scope of Work

Jali – MoH WhatsApp Chatbot

  • Provides accessible, real-time health information across multiple topics
  • Used by both providers and the public to access guidance and resources

COVID-19 Case Management Training

  • WhatsApp-based course with 12 modules on clinical case management
  • Strengthened provider confidence in prevention, diagnosis, and treatment

COVID-19 Vaccine Information Course

  • Focused on vaccine safety, efficacy, and delivery protocols
  • Ensured providers had updated, evidence-based knowledge to share with communities

Empowering Health workers through HBCC E-Learning Platforms

Through Unilever’s Hygiene Behavior Change Coalition (HBCC) funding, PS Kenya supported Kenya’s COVID-19 response by strengthening the capacity of health workers with innovative digital tools. In collaboration with the Ministry of Health (MoH) and PSI, PS Kenya developed e-learning content delivered via WhatsApp-based platforms—ensuring that frontline providers could access training anytime, anywhere.

Where we work

National reach through digital platforms, enabling providers across all counties to access training content remotely.

Driving Digital Health Transformation
By delivering flexible, high-quality training through everyday platforms like WhatsApp, PS Kenya has made professional development accessible to thousands of healthcare workers. This approach not only strengthens hygiene and outbreak preparedness but also builds long-term capacity within Kenya’s health system, empowering providers to deliver trusted, effective care in their communities.
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